GreenLight IT is a powerful comanaged IT monitoring and management tool built for technology teams who need environment visibility and advanced tools to keep the company's technology running. Co-managed IT support allows RMM Solutions to uniquely partner with your business to provide the most updated and secure IT infrastructure possible.
As an IT professional, you face many challenges when it comes to technology, efficiency, and security. You are constantly working to overcome critical IT challenges including:
- Outdated technology solutions that minimize company efficiency and productivity
- Lack of expertise and solutions to protect your company from bad actors or social engineering
- Time to focus on strategic initiatives surrounding IT rather than worrying whether a computer is patched
- Inconsistent budgeting and IT expenditures that derail your IT planning
RMM Solutions guides organizations through this process, while reducing complexity, costs, and security risk. We promise to design, implement, and securely manage cutting-edge technology solutions to accelerate your business growth.
Best Co-Managed IT Provider
Co-Managed Services will deliver your company enterprise-level IT solutions and support that are tailor-made to relieve all of your organizations' technology-induced pain points.
Ranked by CRN for three years as a CRN MSP 500 Provider
What is co-managed IT service?
With co-managed IT, outside experts supplement your own staff in an arrangement that is closer to a partnership than an outsourcing arrangement. It is a shared-responsibility model in which your internal IT staff work closely with external staff to ensure that services precisely meet your technical and operational requirements. This allows you to boost staffing levels cost-effectively.
What is the difference between managed services and outsourcing?
IT outsourcing tasks to a qualified managed services provider, such as RMM Solutions, that is cost-effective and gains access to IT expertise. For those who wish to maintain more control over the IT environment, RMM can also provide co-managed IT services — a hybrid approach in which our experts supplement your own staff. It is a strategic partnership in which your internal IT staff direct our staff to ensure that services are customized to meet your technical and operational requirements.
Outsourced IT and co-managed IT both provide a cost-efficient way to gain the manpower and expertise needed to keep pace with the evolving technology landscape, and provide you with the best IT Solutions to secure your company.
Remote Monitoring & Management
Real time monitoring of processor, disk, memory, power, server and on-line status 24/7. Manage and automate tasks without interruptions with a Managed Service Provider like RMM Solutions
Anti-Virus & Patch Management
IT Providers should know how to protect against malware and viruses. RMM Solutions has anti-virus software with real time scanning and Anti-Spam email security to help reduce your risks.
Hosted Ticketing & Helpdesk Platform
Users can request support and see status updates from their desktop. With a co-managed help desk, your I.T. staff can manage user requests and escalate to your IT Provider, RMM's Help Desk, when extra help is required.
