Backup and Disaster Recovery Solutions 

Fast, Secure Backup to the Cloud

Protect your data from ransomware and accidental deletion! Veeam Cloud Connect gives you the most efficient way to get backups offsite to a secure data center. RMM Cloud Backup as a Service delivers powerful and reliable features and functionality to help you avoid the risk of catastrophic data loss.

Cloud-based solutions such as RMM Solutions’ Backup-as-a-Service (BaaS) offering will close the gaps in your data protection strategy while relieving your IT staff of the daily backup management burden.

• Ease of Use
• Redundant Infrastructure
• Enhanced Data Security
• Increased Automation

RMM Cloud Backup provides an easy, efficient way to get backups offsite to us. We use Veeam Cloud Connect to deliver powerful and reliable features and functionality to help you avoid the risk of catastrophic data loss. As your Backup as a Service provider, you have access to two SAE18 Compliant Data Centers geographically positioned in Wisconsin. 

With RMM Cloud Backup, you get:

• Hosted offsite backups
• Complete visibility and control
• A modern backup architecture
• End-to-end encryption
• Expert backup team

Best Practice Cloud Backup Approach

RMM Solutions follows the best practice rule in backup and disaster recovery the 3-2-1-1-0 rule, which is an enhancement to the well-known industry 3-2-1 rule. With 3-2-1-1-0, the suggested best practice is to have 3 different copies of your data, on 2 different media types, 1 of which is offsite, 1 of which is offline, air-gapped, or immutable, and that there are 0 errors on the backup copies.

Immutable Backup

Keep your backups safe in hardened, malware-and hacker-proof repositories with immutable backups, preventing encryption and deletion by accident, ransomware, and malicious actors.

With ransomware and bad actors lurking at every turn, data security is core to any strong data protection strategy and is paramount for ensuring customer privacy and business success. Primary storage is often an attack vector for cyber threats, including ransomware attacks, making it important that your backups are made natively immutable to keep them safe. Veeam v11 offers a path of confidence by helping you store, secure, and recover your backup data with confidence for its entire life cycle. Stop ransomware in its tracks, ensure backup compliance and safeguard your recoverability with native immutability for your backups.

When can Immutable backup help?

• Immutable backup storage can help in the following cases:
• Production data is corrupted or compromised
• Accidental deletion of production data
• Insider malicious activity, administrators modifying backup job retention or deleting restore points.

What does Immutable backup mean?

Backups flagged as Immutable can not be modified or deleted by accidental backup deletions, ransomware or hackers. This eliminates encryption and deletion by ransomware and malicious actors.

Immutable data architecture means that data, once written, cannot be changed. If data cannot be changed, then it cannot be encrypted by ransomware.

Data Protection

Loss of data can be devastating. Loss of financial records, customer accounts, and billing information that you rely on for your everyday business operations can be crippling to your bottom line.

RMM delivers the most aggressive Recovery Time Objective (RTO) of any online backup, disaster recovery, and business continuity solution available today. It is the ideal solution for businesses for whom downtime is not an option. RMM offers the best data protection for a business’s mission-critical applications, delivered via the most robust and flexible technology on the market.

Office 365 Backup

Microsoft manages the infrastructure and uptime of Office 365. Our solution fills in the gaps with backup, retention, and protection of our customers’ data.

Veeam Backup for Microsoft Office 365 eliminates the risk of losing access and control over your Office 365 data, including Exchange Online, SharePoint Online, and OneDrive for Business---so that your data is always Hyper-Available and protected. 

So why do you need Microsoft backups? It’s true that Microsoft is responsible for managing and maintaining the infrastructure behind Office 365, and meeting service level agreements (SLAs) for uptime. Microsoft replicates Office 365 data across multiple, geographically dispersed data centers to protect against disaster.

However, access to and control of data stored in the cloud remains the customer’s responsibility. Users can delete things in the cloud just as easily as they delete things in an on-premises environment. Whether the deletion is accidental, the work of malicious insiders, or the result of hacking or malware, Microsoft is not responsible for restoring the data.

Without a backup of your Office 365 data:

• Limited access and control of your own data
• Retention policy gaps and data loss dangers
• Security vulnerabilities
• Regulatory exposure

Disaster Recovery As A Service

Whether a business is faced with a natural disaster or an accident, a strong disaster recovery solution will have you up and running in minutes. The RMM Disaster Recovery as a Service (DRaaS) leverages the cloud to guarantee a quicker restore time. 

Looking to learn more about Disaster Recovery as a Service? Download our DRaaS book today.

What is disaster recovery?

Disaster Recovery is the process to resume normal operations from an event that negatively affects business operations. Disaster Recovery kicks in when a primary site is down and critical systems need to be restored quickly at a different location. Examples of disruptions companies could experience are natural disasters, power outages, ransomware attacks, and accidents such as a fire. Disaster recovery plans typically include policies, tools, facility planning, and procedures to enable the recovery of critical technology infrastructure and systems.

Our DR solution provides on-demand access to systems and services so there’s no need to purchase hardware or software with DRaaS. In addition to eliminating upfront capital expenses, this DRaaS model enables subscribers to spin up new virtualized resources in a matter of minutes. RMM also offers additional services such as DR planning and testing, real-time data replication, data security, and ongoing management and support.

Why should Colocation be part of your DR plan? 

Colocation provides a great deal of flexibility in the event of a disaster. Our colocation data center facilities feature redundant power sources, cooling systems, network connections, and more to ensure resilience and high availability. We offer both “remote hands” services for basic tasks such as rebooting a server, reconnecting cables, or responding to alerts and “smart hands” services for more complex tasks such as server provisioning, configuration changes, and circuit testing. 

Why isn’t cloud backup part of common security practices? 

Cyber attackers are targeting backups more and more. It doesn’t matter how they gain access into your environment, what matters is you can recover quickly without additional cost. So why do more and more companies not have a solid backup strategy ensuring they have clean backup copies?

One of the key reasons we avoid backup is it is not easy. In theory, you should be able to save a copy on tape and take it home, right? Although this might work for very small organizations, the more data we produce the more space we need. We also need to consider how quickly we need to retrieve the data.

It’s time to make backup a priority and part of your security strategy. If you back up to the cloud, hackers will have to penetrate the cloud service and find a way to erase or encrypt the data. The added bonus of immutability in the cloud prevents any modification or deleting of the protected data for a fixed period of time.¹

Why Cloud Sync and Cloud Storage are no substitute for Cloud Backup?

While sync, storage, and backup might seem similar on the surface, they are three distinct services, with different features and capabilities.

• Cloud sync makes it possible for users to access files from the cloud by syncing them from a folder on your device to a cloud platform. For example, files saved in a Dropbox, OneDrive or Google Drive folder are automatically synced to the cloud so that they can be accessed using multiple devices and shared with other users.
• Cloud storage provides an extension of your in-house storage or, in some cases, replaces it altogether. A cloud storage provider acts as the endpoint for storage, allowing organizations to connect directly to cloud storage repositories rather than storing content locally. 
• Cloud backup services automatically make copies of new or modified data to cloud storage rather than a local hard drive or another backup target. Although synced and backed up data is stored in cloud storage, the three services are not the same.

How to evaluate Cloud Backup solutions?

Cloud backup solutions are specifically designed for disaster recovery so that you can minimize costly downtime. Here are five key considerations to prioritize as you evaluate your options.

1. Backup Frequency
2. Recovery Times and Bandwidth
3. Security
4. Legal and Compliance Considerations
5. Track Record

RMM Solutions offers flexible, secure cloud backup solutions for small business up to enterprise level allowing organizations to take advantage of the efficiency and scalability of the cloud. Read more on how to evaluate cloud backup solutions. 

¹ It is important to note that not all immutability is created equal or will guarantee hackers can’t hack into your cloud backup through other channels such as your system admin panel.